FAQ / Troubleshooting

Last updated: May 18, 2026

Frequently Asked Questions

Find answers to common questions and solutions to typical issues you might encounter.

🏪 Store Building

Q: How long does it take to build a store?

A: Most stores are completed in 2-5 minutes, depending on complexity and customization requests.

Q: Can I modify the store after its built?

A: Yes! You can request changes anytime through the AI assistant. Changes typically take 1-2 minutes to implement.

Q: What if I dont like the generated design?

A: Simply ask for a redesign with specific preferences. The AI can generate unlimited variations until youre satisfied.

🎨 Ad Creation

Q: How many ad variations can I generate?

A: You can generate unlimited variations. We recommend testing 3-5 different angles for optimal results.

Q: Can I use the ads on any platform?

A: Yes, ads are generated in formats optimized for Facebook, Instagram, Google, TikTok, and other major platforms.

⚠️ Common Issues

Store not updating after changes

Try refreshing your browser or clearing cache. Changes can take up to 2 minutes to propagate.

API connection errors

Check that your API keys are valid and have the required permissions. Re-run the setup wizard if needed.

Telegram bot not responding

Verify your account is properly linked in Settings. Try sending /start to reset the bot connection.

Need More Help?

If you cant find the answer youre looking for:

  • Contact support through the chat widget
  • Email us at [email protected]
  • Join our community Discord server
  • Schedule a demo call with our team

Video walkthrough coming soon